If you have any supporting information relating to your complaint, such as emails, correspondence, screenshots, documents, or other relevant evidence, please send these by email following your submission to dataprotection@biffa.co.uk. Please include your name and submission date in the email.

We aim to respond within one calendar month. Where necessary, we may request additional information to clarify your complaint or verify your identity.

If you are not satisfied with our response, you have the right to complain to the UK supervisory authority, the Information Commissioner's Office